Refund Policy
Refunds on YiAiki are credited to the client's wallet. When a runner cancels or a dispute is raised, our team investigates and may issue a full or partial refund depending on the outcome. When a client cancels, any refund may be subject to fees or penalties per platform policy.
Summary
- Runner cancels (admin finds runner at fault): client may receive full or partial refund. Disputes: full or partial refund per investigation outcome. Client cancels: refund may be subject to fee/penalty. All refunds go to the client's YiAiki wallet.